Samantha Waxman

Guest room renovations sound straightforward until construction starts and the hotel is still full. In today’s market, most properties don’t have the luxury of a true offseason. Rooms still need…

Guest rooms are no longer passive spaces. They’ve become the setting for much more than a good night’s rest — and the best ones acknowledge that shift without turning the…

What used to be a quick stop to check in is now becoming one of the most important spaces in a hotel. One of the biggest hospitality trends I am…