Senior Estimator, Hospitality
Hospitality, Reimagined: Changing the Hotel Lobby
What used to be a quick stop to check in is now becoming one of the most important spaces in a hotel. One of the biggest hospitality trends I am seeing is clients wanting to create inviting, flexible communal spaces that encourage their guests to slow down, settle in, and connect.
When we travel, we want accessible options. A place to grab a coffee and answer emails in the morning. A comfortable spot to meet up with friends or colleagues later in the day. A place to enjoy an elevated meal. The most successful lobbies are starting to feel less like traditional reception areas and more like a living room — layered seating, warm lighting, and spaces that naturally bring people together.
I recently completed a project where this idea was the backbone of the design approach, Newport Harbor Island Resort. We worked with our design partners at ZDS Architecture and Interiors and AJAX Consulting to shift the mindset from treating the lobby as a pass-through to making it a place guests want to enjoy. Flexible seating, clear zones for different activities, and a welcoming atmosphere made all the difference in how the space feels and functions.
I recently had the opportunity to view several elevated lobby concepts at BDNY that brought this concept to life. As hospitality continues to evolve, the lobbies that stand out will be the ones designed for people first — spaces that feel comfortable, intuitive, and inviting.
